Prepare for success!!! Small businesses can expect to receive more enquiries than usual during the festive season, so make sure you are prepared to handle more customer calls and emails. Make sure your contact number is displayed prominently throughout your website in case someone needs to get in touch if they encounter a problem or have an enquiry. Respond promptly to answer messages, email enquiries, and keep tabs on social media messages. As a small business, it’s important to manage … [Read more...]
Archives for December 2016
Carry it on to the New Year
Carry it into the New Year - 2017 Once Christmas has been and gone don’t just leave your social media accounts to gather dust. Take this momentum you’ve created during the festive period through to the New Year. Keep conversations going and posts regular. Also a great Smashsocial tip is for you to think about other events throughout the year that you can adapt these tips for. Maybe your business lends itself well to Valentine’s Day gifts or services, or you could give your social media a … [Read more...]
Use Festive Hashtags This Season
Use festive-related hashtags this season..... Twitter and Instagram are where shoppers discover and research products. Last year there were over 282 million tweets from around the world about Christmas shopping. According to Twitter, 52% of users tweet about their Christmas purchases, and 69% are likely to purchase something from a small business that they follow on Twitter. So, on your business Twitter and Instagram feeds, be sure to use appropriate hashtags, like #Wishlist and … [Read more...]
Three tips this festive holiday
3 Tips this festive holiday!! Your website Much of this Christmas cheer can also be incorporated into your website, even if it’s just a case of adding festive graphics. Posting a brief video message may also be a memorable way of grabbing the attention of potential customers. Local community events Even if you’re not selling a product it’s worth having a presence in your community; get your name down early for events at town halls, markets and schools, where you can meet potential … [Read more...]