Courtesy of Hootsuite Blog. Reply to your audience While your branded content will never truly be able to compete with anyone’s sister’s new puppy, it’s still very important to prioritize building connections with each person in your audience. Why? Because the algorithm prioritizes posts from Pages that a user has interacted with in the past. This means that bumping up your reply game is key, whether that’s in Messenger or the comments. If a person has taken the time to talk to your … [Read more...]
Facebook update
Facebook is alerting Page owners to a coming update which will see the removal of the 'Our Story' section from your Page presentation options. As you can see here, Facebook is prompting Page owners to shift their 'Story' description to the 'Additional Information' section instead, which will alter how that extra information is presented on your Page. The Page Story section was added back in 2017 as a means to help brands provide more background on their business 'why', in … [Read more...]
Ways to thank your customers on social media
'Tis the season to be jolly! Showing gratitude on social media can help build your brand, show authenticity, and make your customers happy. This month, consider thanking your loyal customers and those who engage with you most often on social media. Happy customers will go on to champion your brand for you, spreading the word to their friends and family about your business. So, how do you go about thanking your customers on social media? We've come up with six ways you can practice … [Read more...]
How to use Instagram Reels for your small business
What are Reels? Reels are Instagram’s answer to TikTok. Here’s a more detailed explanation of Reels, straight from Instagram’s announcement: "Reels are 15-second multi-clip videos with audio, effects, and new creative tools. You can share Reels with your followers on Feed, and, if you have a public account, make them available to the wider Instagram community through a new space in Explore." Step-by-Step: How to Create a Reel Step one: To access Reels, tap your profile photo like … [Read more...]